Frequently Asked Questions
Find answers to common questions about ZHUART Bamboo products, installation, and more.
About ZHUART Bamboo
ZHUART Bamboo specializes in high-performance, eco-friendly bamboo materials for outdoor applications, including decking, cladding, panels, outdoor furniture, and more. We’ve delivered 4 million+ m² of bamboo solutions to 103 countries, preventing 80,000+ m³ of timber deforestation since 2011.
ZHUART Bamboo is a carbon-neutral material, as bamboo forests absorb more CO₂ than they emit during processing. Our bamboo is FSC 100% certified, ensuring responsible sourcing from well-managed forests. As an ISO 14001-certified company, we prioritize eco-conscious production. With a 90%+ raw material utilization rate—twice that of traditional methods, we minimize waste and support a Zero Waste Manufacturing approach. Discover more: ZHUART Sustainability.
Our state-of-the-art production bases are located in Zhejiang and Fujian, China. These facilities are equipped with advanced thermo bamboo production lines and testing equipment, ensuring the highest quality standards.
Thermo bamboo is an enhanced bamboo material processed through thermal modification and high-density compression to improve durability, stability, and resistance to moisture, pests, and fire. The process involves heating moso bamboo to 200°C under controlled conditions, removing sugars and increasing dimensional stability. Discover more: Thermo Bamboo.
Product Features
Extremely durable: Highly resistant to mold, termites, corrosion, and moisture.
High density and stability: Superior load-bearing capacity and structural integrity..
Fire resistant: Meets fire-safety Class Bf1-s1 (EN 13501-1) without the use of fire retardants.
Eco-friendly and healthy: Non-toxic, with lowest VOC emissions for healthier spaces.
ZHUART Bamboo has a higher density (up to 1200 kg/m³) and greater resistance to bending and wear than most tropical hardwoods. It is also more sustainable and requires less maintenance.
Absolutely. ZHUART Bamboo is highly resistant to moisture and performs exceptionally well in wet or humid conditions, making it ideal for decks, walkways, and waterfront applications.
Yes, ZHUART Bamboo is 100% recyclable and fully biodegradable. At the end of its lifecycle, it can be repurposed as biomass fuel or composted, contributing to a circular economy.
Customization and Projects
Yes, we provide product customization to meet diverse project requirements. We offer 3D model design and tailored manufacturing. Through scarf jointing and laminating technology, we achieve unlimited lengths and thicknesses of up to 100 cm. Discover more: Customized Solutions.
ZHUART Bamboo has been widely used in residential, commercial, and public projects across over 100 countries, including Europe, the U.S., the Middle East, and Southeast Asia. Its applications range from decking, cladding, and soffits to furniture and structural elements. Notable projects include luxury hotels, waterfront parks, urban landscapes, universities, and high-end residences.
Installation and Maintenance
Yes, our bamboo products are designed for low-maintenance and easy installation. Many profiles come with a unique tongue-and-groove system for seamless joining.
For optimal longevity, annual maintenance is recommended, though frequency depends on climate and usage. Sweep regularly to remove dust and dirt. Apply 1-2 coats of WOCA exterior oil or water-based outdoor oil to preserve the original color. Before applying, clean the surface with water and let it dry completely. Without oil treatment, the decking will naturally develop a grey patina over time. Discover more: Maintenance Guide.
Certifications and Warranty
ZHUART Bamboo is certified by FSC CoC, ISO 9001, ISO 14001, ISO 45001, and EPD. These certifications ensure our products meet global standards for quality, sustainability, and environmental responsibility. View certificates.
We offer a 15-year warranty for our thermo bamboo products, reflecting our confidence in their durability and performance.
Ordering and Support
You can contact our sales team at [email protected], write to us through our Contact Page, or add products to your Enquiry Cart and submit an inquiry. We’ll guide you through the process and provide personalized solutions to meet your needs.
Yes. ZHUART Bamboo products have been exported to over 100 countries, including Europe, the U.S., the Middle East, and Southeast Asia. Contact us for shipping details and lead times.
