Privacy & Cookie Policy

    At ZHUART, we value your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard the information you provide when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

    1. Information We Collect

    We may collect the following types of personal data:

    (1) Personal Identification Information: Name, email address, phone number, mailing address, and company information.
    (2) Technical Information: IP address, browser type, operating system, and browsing history on our site.
    (3) Enquiry Details: Information related to product inquiries or feedback submitted via forms, email, or direct contact.
    (4) Cookies: Data collected via cookies or similar technologies for site performance and analytics (refer to the Cookie Policy below).

    2. How We Use Your Information

    We use your information to:

    (1) Respond to product inquiries and provide customer support.
    (2) Process orders, requests, or feedback.
    (3) Improve our website and enhance user experience.
    (4) Notify you of updates, promotions, or relevant product information (with your consent).
    (5) Analyze website traffic and usage trends for better performance.

    3. How We Share Your Information

    ZHUART Bamboo does not sell or rent your personal data. However, we may share information with:

    (1) Service Providers: Third parties assisting with order fulfillment, email communications, analytics, or website maintenance.
    (2) Legal Authorities: When required by law or to protect ZHUART’s legal rights.
    (3) Affiliates and Partners: In cases of joint projects, collaborations, or service enhancement.

    4. Your Rights

    You have the right to:

    (1) Access, update, or delete your personal data.
    (2) Withdraw consent for marketing communications at any time.
    (3) Request a copy of the data we hold about you.
    (4) File a complaint with your local data protection authority if you believe your rights have been violated.

    5. Data Retention

    We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

    6. Data Security

    We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute data security.

    7. Cookies and Tracking

    We use cookies to:

    (1) Enhance website functionality and performance.
    (2) Track user behavior for analytics purposes.
    (3) Remember user preferences for a personalized experience.

    For more details, visit our Cookie Policy section below.

    8. Cookie Policy

    ZHUART Bamboo uses cookies to improve website functionality and enhance user experience. You can adjust your browser settings to manage or disable cookies at any time. However, disabling cookies may impact your browsing experience.

    9. Third-Party Links

    Our website may include links to third-party websites. ZHUART Bamboo is not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your data.

    10. Policy Updates

    We may update this Privacy & Cookie Policy periodically to reflect changes in legal, technical, or business practices. Updates will be posted on this page, and significant changes may be communicated directly to you.

    11. Contact Us

    For questions or concerns about this Privacy Policy or your personal data, contact us at:

    Email: [email protected]

    The latest changes and entry into force of the Privacy Policy:

    Publication

    31.11.2024

    Effective date

    31.11.2024

    Key changes

    –